Frequently Asked
Questions
A showcase of our most inspiring projects. Each one is a journey of innovation,
passion, and bold creativity.
What is Archipel Agency, and what do you do?
Archipel Agency is a full-service digital agency specializing in branding, web development, SEO, content creation, and performance marketing. We help businesses enhance their digital presence and achieve measurable growth.
Who do you work with?
We work with businesses of all sizes—from startups and small businesses to established brands and enterprises. Our solutions are tailored to different industries and business goals.
Do you work with international clients?
Yes! We collaborate with clients worldwide and adapt our strategies to different markets, languages, and cultural expectations.
How do I start working with Archipel Agency?
Simply contact us via our website, email, or social media. We’ll schedule an initial consultation to understand your needs and define a strategic approach for your project.
What makes Archipel different from other digital agencies?
We combine creativity with data-driven strategies to deliver impactful solutions. Our transparent pricing, customized approach, and ongoing support set us apart from traditional agencies.
What services does Archipel Agency provide?
We offer branding, graphic & web design, SEO, content creation, digital advertising, and web development. Our services can be tailored to fit your specific needs.
Can I combine multiple services in a custom package?
Yes! We offer flexible solutions where you can combine different services based on your business goals and budget.
Do you provide audits before starting a project?
Yes! We offer SEO, branding, and website audits to identify strengths, weaknesses, and opportunities before launching a project.
Will I be involved in the creative process?
Absolutely! We encourage client collaboration and provide multiple review stages to ensure the final result aligns with your vision.
How are your prices structured?
Our pricing is based on the type of service, project complexity, and duration. We offer both fixed-rate projects and customized pricing for more complex solutions.
Do you offer subscription-based services or monthly plans?
Yes! We provide monthly plans for SEO, content creation, website maintenance, and digital marketing campaigns.
What payment methods do you accept?
We accept bank transfers or credit/debit cards. For long-term collaborations, we also offer direct invoicing with scheduled payments.
Are there any hidden fees?
No, we maintain full transparency in our pricing. All costs are outlined upfront, and we don’t charge additional fees without prior agreement.
Do you offer refunds?
Due to the nature of our services, we do not offer refunds once work has started. However, we prioritize communication and revisions to ensure client satisfaction.
Are your prices inclusive of VAT?
No, all prices displayed are exclusive of VAT. The applicable VAT will be added to the final invoice as per local tax regulations.
Do you offer post-project support?
Yes! We provide maintenance and support services for websites, ongoing SEO improvements, and content updates to ensure long-term performance.
What if I need modifications after the project is completed?
We offer revision rounds during the project. For additional modifications after project completion, we can discuss ongoing support or hourly-based work.
Do you provide website maintenance?
Yes! We offer maintenance plans that include security updates, performance optimization, and content updates.
Will I own everything you create for me?
Yes! Once the project is completed and paid for, all branding assets, website files, and content belong to you.
How do you measure and improve results after a project is delivered?
For ongoing projects, we track key metrics like traffic, engagement, and conversions. We provide performance reports and adjust strategies accordingly.
Can I switch to another agency or manage things internally after working with you?
Of course! We ensure that all assets and documentation are handed over, so you have full control over your digital presence.
